BB&T Suntrust Now Truist Jobs

Careers

Job Information

Truist Business Information Lead Consultant - ServiceNow ITBM in Atlanta, Georgia

Req ID: R0044864

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email toAccessibilityor call 877-891-2510 (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for solution design, software development, testing, and system administration of the ServiceNow ITBM module.

Candidates in this role will have 4+ years of ServiceNow experience and 1 or more certifications. Experienced with functional software design, planning data migrations and integrations, and security best practices. They will act as a technical expert and will be designing and implementing new features while improving quality of technical products and applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Applies deep subject-matter or functional expertise and industry solution knowledge to research, analyze, design, and/or maintain data sources in information systems in support of projects, information needs, and changing requirements.

  2. Performs analysis, validation and interpretation of reporting outputs. Recommends business actions to business leaders based on interpreted findings of the analyzed business reports.

  3. Executes data and report validations to support ongoing quality assurance processes.

  4. Develops business requirements for new reporting capabilities.

  5. Accountable for on-time and budget delivery of the portfolio initiatives in collaboration with business and technology partners.

  6. Applies in-depth knowledge within own professional discipline and a foundational understanding of concepts and principles of other related professional disciplines. Applies knowledge of best practices derived from experience and external networking to solve a range of complex technical and operational problems.

  7. Takes a new perspective on existing solutions to solve complex problems. Exercises judgment based on the analysis of multiple sources of information. Explains and interprets complex, difficult, or sensitive information.

  8. Leads small projects with manageable risks and resource requirements; plays significant roles in larger, more complex initiatives. Impacts a range of client, operational, project or service activities within own team and other related teams.

  9. Oversee workflow, solve problems, coach, mentor, assist with interview and performance input. May supervise contractor-only teams or work efforts.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's degree and seven to ten years of related experience or an equivalent combination of education and experience.

  2. In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, etc.).

  3. Understands foundational concepts of other related professional disciplines. Experience managing small projects.

  4. Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders. Ability to provide direction and mentor less experienced teammates.

Preferred Qualifications:

  1. Master's degree or MBA and ten years of related experience.

  2. Banking or financial services experience

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

© 2017 SunTrust Banks, Inc. All rights reserved.

SunTrust is federally registered service marks of SunTrust Banks, Inc.

DirectEmployers