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Truist Collaboration Lead - Executive Support in Atlanta, Georgia

Req ID: R0073614

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (

(accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This role is a mandatory office-based position with approximately a 30% travel schedule and requires On-call availability. The position is supporting our Executive team, a sense of urgency is a must.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.


  • Conferencing and meeting connectivity familiarity with multiple platforms including but not limited to: Zoom, Webex, Teams

  • Familiarity with video end points, including plan, build and run of Cisco endpoints, Surface Hubs and MTRs.

  • Admin experience with Webex Control Hub and Teams admin.

  • Audio visual experience with staging, lighting, run of show, calling the show and camera experience.

  • Familiarity with A/V equipment such as Crestron, Sound Control Technologies, Tricaster, Biamp, Shure

  • PC experience with MS Office products (esp. Outlook and Teams), Webex, Clickshare

  • Mobile device experience with iOS (iPhone/iPad) and Android to include advanced troubleshooting skills of MobileIron, Authenticator, Apps@work, Web@work, Email+, Webex app, Teams app, RSA soft token

  • Video editing experience- Wirecast


  • Maintain a proactive, positive and efficient attitude at all times to support executive leaders.

  • Travel ahead of executive leaders to prepare technology meetings and connectivity.

  • White glove support experience

  • In office 100% with the ability to travel: 30%

  • Must have a sense of urgency to resolve problems/issues encountered. Follow-thru in a professional and timely manner is required.

  • Navigates ambiguity and Works well under pressure.

  • Punctual, possessing the “sense of urgency” and “sense of OWNERSHIP.” Never settling for sub-standard work on their own initiative.

  • Someone who works well as part of a team, both immediate and company-wide, but who can happily operate self-sufficiently, calling for help when needed but never saying “that’s not my job.” Confident, responsible.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's degree in a business or IT field, or equivalent education and related training

  2. Five years of experience managing in an IT environment

  3. Five years of experience implementing and supporting large scale web/middleware solutions

  4. Excellent written and verbal communication skills

  5. Demonstrated proficiency in learning and applying technical concepts

  6. Ability to successfully interact with all levels of management across all lines of business and negotiate complex technical issues

  7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products



Constantly (More than 50% of the time)


Occasionally (Less than 25% of the time)


Occasionally (Less than 25% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.


Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.


Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All teammates working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for the position for which you are applying, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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