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Job Information

Truist Data Operations Engineer in Atlanta, Georgia

Req ID: R0046321

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for monitoring, supporting and management of Application running in Production including managing and correcting issues and providing break-fix operation support.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Drives all stages of the SDLC development process, providing inputs to the Development teams including designing, building, and testing. Develops useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews. Troubleshoots technical issues.

  2. Analyzes analysis of available data and find the root cause of the problem. Develops technical solutions by providing problem analysis and resolution in a timely manner and explain and interpret complex, difficult, or sensitive information. Provides users with progress updates.

  3. Prepares extensive documentation when logging product issues including observations, diagnoses, and action steps. Generates weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.

  4. Takes a new perspective on existing solutions to solve problems of moderate to high complexity and exercise judgment based on the analysis of multiple sources of information.

  5. Lead small data engineering projects with manageable risks and resource requirements; plays significant roles in larger, more complex initiatives.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's degree and three years of experience in development or support or an equivalent combination of education and work experience

  • Hands-on technical experience delivering Mainframe solutions using technologies


  • Working experience in ChangeMan, ESP, scheduling the mainframes jobs

  • Excellent analytical and troubleshooting skills

  • Experience with onshore/offshore support model.

  • Knowledge in CMoD, Mobius, Extream, View Direct and Document Direct

  • Basic Understanding on the Report/Content Management

  • Knowledge in DevOps, IDz/RDz and Agile methodology’s

  • Excellent programming and debugging skills

  • Must have experience in support releases with code deployments, log monitoring, health checks

  • Should be flexible to support additional tasks of Release Management,

  • Defect prevention activities and Code reviews

  • Ability to support the applications 24x7 job monitoring and troubleshooting

  • Perform root cause analysis, resolution for critical issue for production systems.

Preferred Qualifications:

Bachelor's degree and 6 years of experience or an equivalent combination of education and work experience.

Banking or financial services experience.



Constantly (More than 50% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.


Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.


Minimal and up to 10%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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