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Truist Senior Administrative Assistant in Atlanta, Georgia

Req ID: R0046744

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Provide administrative support to individuals or department. Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

This Senior Administrative Assistant will support Senior Managers in the DECAM (Digital, Enterprise Operations, Analytics & Marketing) Division.

  1. Prepare (key) correspondence, reports and forms.

  2. Compose correspondence as directed. Within guidelines, may answer correspondence on own initiative.

  3. Execute routine projects within general guidelines and instruction.

  4. May provide workflow and problem-solving guidance to other administrative assistant levels.

  5. Establish and maintain files and records.

  6. Screen calls/voicemails and handle or route to appropriate people.

  7. Arrange and handle details related to travel arrangements, expense reports, departmental budgets, meetings and appointments.

  8. Deal discreetly with confidential information.

  9. Can make recommendations to management based on findings.

  10. Interact with internal and/or external customers to answer questions, research, and resolve problems that require in-depth knowledge of the function and process transactions within scope of authority.

Other responsibilities include, but not limited to:

  • Support managers by reviewing attestations and certifications then approving as needed.

  • Exercise ethical and sound judgement and decision making.

  • Floor Captain for the Truist team in Atlanta supporting DECAM and Technology; the Floor Captain should be familiar with the day-to-day operations of the floor including mail, parking, building information, and facility work orders.

  • Assist with responsibilities as the Facilities coordinator for the floor in conjunction with building management; this includes facilities coordination, emergency building responsibilities includingcommunications.

  • Firstline of contact if there is a building emergency after hours or on the weekend.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. High school diploma, or equivalent education and related training

  2. Seven years of progressively more complex clerical experience

  3. Excellent verbal and written communication skills (including strong knowledge of spelling and grammar), organizational skills, interpersonal skills, and math skills

  4. Exhibited ability to work independently

  5. Ability to deal with complex situations which require sound judgment

  6. Ability to operate office equipment (e.g. copier, fax)

  7. Ability to endure light physical labor

  8. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:

  1. Associate’s degree

  2. Working knowledge of Microsoft Access and PowerPoint

  3. Completion of certifications that are specific to industry

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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