Truist Software Engineer IV - Digital Production Support in Atlanta, Georgia
Req ID: R0060016
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Regular or Temporary:
Language Fluency: English (Required)
1st shift (United States of America)
Please review the following job description:
This position is for a team leader on a Production Support team. The candidate will become a subject matter expert on a few Truist web and mobile-based applications.
Characteristics of this successful Software Engineer IV:
Leads triage efforts when an application does not perform as expected in production.
Becomes an expert on the monitoring and analysis tools we use including Dynatrace and Splunk.
Delivers technically complex solutions.
Performs system integration support for all project work.
Consults and partners with the business product owners to understand the end goal and offer solutions and recommendations during the design.
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Participate in testing, implementation, maintenance, and escalated support of Truist's most complex solutions.
Development includes but is not limited to customized coding, software integration, analysis, configuring solutions, or use tools pertinent to the area, project, or system to configure or generate a solution.
Ensure adherence to company and industry standards. Provides technical consultation on extremely challenging or unusual situations.
Write and run unit tests.
Devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
Interpret internal/external business challenges and recommends best practices.
Use sophisticated analytical thought to exercise judgment and identify innovative solutions.
Mentor less experienced teammates to build technical expertise.
Does not have management responsibilities. This position serves as the technical expert on the team and is often the strongest engineer, answering and solving the most complex, unusual issues, but does not have the skills nor the interest in management. Therefore, in the technical industry and many companies, this position is often aligned at the same level as an entry level manager. This creates a career path for an individual contributor to remain as an individual contributor and does not have to seek a management role for promotion/pay.
In an Agile environment: Act as an Agile champion. Responsible for delivering high quality working software and automating manual/reusable tasks working directly, and consulting with, the business from the beginning of the design work. Leverage continuous engineering practices to deliver business value regarding effectiveness of the design. Actively participate in refining user stories. Responsible for development and developing unit testing, and supporting integration and functional testing. Responsible for providing warranty support and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner.
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree and eight to twelve years of experience as a developer or equivalent education and related training or experience
Deep specialized and/or broad functional knowledge
Sound understanding of business and organizational strategies and processes
Ability to interpret internal and external business challenges and recommend best practices
Ability to lead complex projects
Sophisticated analytical skills and the ability to solve complex technical and business problems
Ability to influence others at senior levels to adopt a new perspective
Master’s degree and ten years of experience or an equivalent combination of education and work experience
Banking or financial services experience
Deep knowledge and experience with two or more of the following: Solid foundation in data structures, algorithms, and software design with strong analytical and debugging skills
Professional experience building apps or services from the ground up and scaling at an enterprise level
Experience with Open Source tools and frameworks
Strong understanding of SOA methodologies and service architectures
Experience using web servers, application containers, caching technologies
Solid knowledge of relational database design and development (SQL, stored procedures, data modeling)
Experience with messaging systems (i.e., MQ and JMS)
Experience with build tools, such as Git, Maven, and Jenkins
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Constantly (More than 50% of the time)
Frequently (25% - 50% of the time)
Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Minimal and up to 10%
Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.
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