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Truist SWE Director/Program Manager in Atlanta, Georgia

Req ID: R0045464

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Program Manager is a sr. member of the program management team within the Fin Crime BU. Manages a portfolio of projects with assistance from PMs and PMAs. Works as a SPOC for FC sr. leadership team and TMP leadership team. Manages Risks, Issues, Dependencies, Mitigation plan, etc. with the team, technology and business partners and leadership team. Prepares and presents status and other planning material related to portfolio to the team and sr. leadership team in weekly/monthly meetings. Negotiates delivery dates, priorities, budget, resourcing, facilitates business and technical solutions with technical and business partners and leadership team.

Mentor and help PMs with any impediments during the project lifecycle. Partner with Development and other managers to secure SMEs, Tech leads, BAs, Architects, testers, etc. for the projects/portfolio. Help Scrum Masters plan backlog, Epics/Features/Stories/Tasks with product managers, etc. In case of waterfall projects, help PMs to prepare a detailed project plan.

Lead a team or teams responsible for technology solutions that meet business needs and satisfy risk and operational requirements of the Tech organization. Identify and resolve complex technical, operational, risk management, and organizational challenges for an LOB or several Sub LOBs. Leverage emerging technologies and automation to improve business efficiencies, enhance speed-to-market of solution delivery, and support business and enterprise transformation and optimization. Has full management responsibilities for teammates: hiring, disciplinary, coaching, terminating, performance reviews.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Program Management Role Responsibilities –

Manage Financial Crime program/portfolio for AML or Fraud

Manage MOE related activities for several projects with respective PMs – responsible for

end to end delivery of projects within budget and time,

managing risks and mitigation plan,

working with other tech and business partners to manage expectations,

providing status, identifying and resolving issues, meeting delivery expectations, timely escalations

POC for TMP leadership team related to portfolio being managed. Provide updates and plans.

Manage project plans and implementation plans for different projects in the portfolio.

Provide weekly updates, CIO Report, Go To Green report (in case projects are not green), Heat Maps, etc.

Manage weekly report and updates from vendors, including forecasting.

  1. Direct the engineering and deployment of significant delivery projects in accordance with specified technical requirements, schedules and budgets, including Agile methodologies.

  2. Oversee the planning, design, engineering, testing and deployment of application projects in conjunction with a variety of resources, which may include Waterfall or Agile approaches.

  3. Develop departmental plans, including business, financial, production and/or organizational priorities based on IT and focuses on long-term operations planning and performance, and broader business objectives and priorities.

  4. Apply an in-depth understanding of systems engineering and administration and a basic understanding of other IT disciplines in guiding and coaching team members.

  5. Adapt plans to meet service and/or operational challenges. Identifies and resolves technical, operational, risk management, and organizational challenges.

  6. Maintain appropriate Risk Profile through owning the first line of Risk defense, proactively identifying risks, and implementing the necessary mitigations where warranted. Partner effectively with 2nd line of defense, Auditor, and regulators to ensure Risk is identified and mitigated appropriately.

  7. May play lead role or technical consultant role in large or complex projects or initiatives.

  8. Has full management responsibilities for teammates: hiring, disciplinary, coaching, terminating, performance reviews.

In an Agile environment: Act as an Agile champion. Primarily responsible for delivering high quality working software and automating manual/reusable tasks. Leverage engineering practices to deliver business value. Responsible for oversight of software engineering and unit testing, and supporting integration and functional testing. Oversee warranty support and knowledge transfer to production support. Ensure developed code is in accordance with the acceptance criteria established by the Product Owner.

SCOPE: The differentiating factor between levels of SWE Director is scope, for example size of budget and headcount, and complexity of business line and related technologies.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor’s degree and equivalent combination of advanced education and experience, which could include any combination of8 years of experience in IT software engineering, 5 years’ relevant business experience (i.e. making technical-related decisions on the business side), 5 years’ experience in project management, and at least 2 years of management experience

  2. Broad and in-depth knowledge of technology trends, competitive environment, regulatory requirements and trends, and IT strategies employed to continually meet the demands of clients and regulators

  3. Ability to translate enterprise level strategic planning information into software and data management needs, create business plans, and turn them into effective business solutions

  4. Executive level communications skills, including, strong negotiation/facilitation/presentation skills and experience negotiating with vendors for relevant products and services

  5. Ability to lead projects of significant complexity and risk exposure, particularly with enterprise-wide implications

  6. Ability to exercise judgment in solving technical, operational, and organizational challenges in the context of complex business objectives and priorities

  7. Ability to lead and manage the performance of multiple teams against a set of financial and operational objectives

Preferred Qualifications:

  1. Understanding of multiple approaches to SWE

  2. Full understanding of Agile methodology

  3. Experience leading teams in an Agile organization, particularly those practicing DevSecOps, and/or are in transition from traditional waterfall approach to Agile approach

  4. Banking or financial services experience

  5. Bachelor’s degree and twelve years of experience in software development, including five years of management experience

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Up to 50%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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