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Truist Business and Technology Continuity Management Risk Officer I- Disaster Recovery in Charlotte, North Carolina

Req ID: R0044401

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Business and Technology Continuity Management- Disaster Recovery group within the Risk Management Office has an immediate need for a BTCM Risk Officer I. The BTCM Risk Officer I is a subject matter expert responsible for the development, implementation, socialization and execution of Business Continuity (BC) and Disaster Recovery (DR) processes in support of policy, standards, procedures, and regulatory requirements. Activities aligned with this role have strategic and/or broad implications to the Company. This includes facilitating complex cross-functional initiatives that enable the proactive management of risks. Performs work and tasks focused on business continuity and disaster recovery planning/testing, enterprise response (incident/crisis) management, governance/quality control/third party continuity, and/or business intelligence & tools. Supports enterprise and business unit compliance with all federal regulations (FFIEC) for BC/DR related planning, testing and risk mitigation.


  1. Serve as a subject matter expert and provide guidance and governance to business units and technology partners for the BC/DR processes.

  2. Support and maintain BTCM program policy and governance structure & routines in alignment with enterprise guidance.

  3. Plan, organize, coordinate, and manage work of resources within assigned area of responsibility to meet division, department, and enterprise goals.

  4. Provide recommendations for improving efficiencies and effectiveness to meet department and company business needs.

  5. Establish and maintain strong working relationships with key business partners.

  6. Stay abreast of emerging issues related to Risk Management including third party, business continuity, disaster recovery and other relevant disciplines and incorporate new learning into work processes.

  7. Apply a comprehensive understanding of how the organization operates to solve technical, operational, and business problems.

  8. Use metrics, reporting and data analytics to exercise judgment and identify innovative solutions.

  9. Interact with business unit leadership and functional partners on a daily basis. Works independently with minimal guidance.

  10. Assist BTCM leadership team with preparing for and responding to internal audit requests and/or external regulatory examinations.


Required Qualifications:

  1. Bachelor's Degree or an equivalent combination of education and experience.

  2. 10 years of banking or related management experience.

  3. Possess and demonstrate BC/DR knowledge, aptitude, and leadership.

  4. Excellent interpersonal and communication skills, demonstrating the ability to interact with and influence management and business partners effectively.

  5. Strong organizational, project management, and decision-making skills.

  6. Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that shape the industry.

  7. Adept with Microsoft Office products.

Preferred Qualifications:

  1. Master of Business Administration, Risk Management, or relevant Master's degree

  2. Professional accreditation in BC/DR industry, such as Certified Business Continuity Professional (CBCP) or Master Business Continuity Professional (MBCP)

  3. Graduate of Leadership Development Program, Banking School, or equivalent industry training program

  4. Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC)

  5. Experience with new Corporate BTCM risk programs or initiatives

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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