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Truist Business Information Analyst II in Charlotte, North Carolina

Req ID: R0046649

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The demand for insights leveraging data and analytics is higher than it has ever been here at Truist. This is your opportunity to help Truist achieve its Purpose, Mission, and Values by ensuring successful implementation of analytical concepts. If you are a detailed oriented, results driven individual that loves a challenge and feeling of accomplishment we have a spot for you.

As Business Information Analyst at Truist you will be involved in all facets of the analytics development lifecycle. You will apply agile methodologies to ensure a successful implementation.

Lead development of sustainable solutions that increase revenue, increase efficiency, reduce risk and/or create competitive strategic advantage for Truist. Leverage technical and business expertise to provide analysis, validation, and interpretation of insights for Digital, Client Experience, and Marketing.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Partner with senior business leaders to understand business strategy and work in cross-functional teams to drive successful strategic outcomes.

  2. Lead analysis of business and user needs, requirements documentation, performance measurement, and the interpretation of results for both internal and external stakeholders.

  3. Lead analysis effort to gather, formulate, define, and design solutions to the most complex business problems.

  4. Analyze, design, and maintain data sources in information systems in support of projects, information needs, and changing requirements.

  5. Measure client interaction in order to improve client experience, digital adoption, and marketing segmentation using various analytics tools (SAS, Adobe Analytics, R, Python, etc.).

  6. Apply subject-matter expertise, industry knowledge, and technical understanding to recommend actions to business leaders.

  7. Act as team leader for projects with moderate budgets or ofshort-to-intermediateduration.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor’s degree in Computer Science, Business, Mathematics, or Information Technology-related field, or equivalent education and related training

  2. Five to ten years of experience in analysis and design

  3. Excellent verbal and written communication skills

  4. Exceptional analytical and creative problem solving skills - ability to generate actionable insight and recommendations from complex analytics and large datasets

  5. Ability to work independently or as a member of a team

  6. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

  7. Ability to travel, occasionally overnight

  8. Proficiency in SQL, R, or Python

Preferred Qualifications:

  1. Master’s degree in Computer Science, Business Administration, or Statistics.

  2. Previous experience in the banking industry

  3. Understanding and implementation experience with enterprise digital marketing optimization and analytics tools (e.g. Adobe Marketing Cloud Platform, Adobe Analytics, Adobe Audience Manager (DMP))

  4. Working knowledge of analytical toolsets such as SAS (Enterprise Guide & Miner), R Studio, Python, Data warehousing


Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.


Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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