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Truist Deposit & Payment Operations QA Team Lead in Charlotte, North Carolina

Req ID: R0043113

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Manage multiple testing efforts of releases and/ or projects of assigned systems/applications to effectively test systems and applications that enhance business products and services. Provide leadership and guidance to test analyst ensuring quality of requested changes are delivered on schedule to Lines of businesses.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Lead the cross-functional work planning for diverse and complex release and/or projects based on priority and resource availability.

  2. Participate in hiring, performance reviews, and employee development by coaching team members to develop skills and competencies and recommend training courses.

  3. Develop, maintain, and track quality assurance metrics related to testing efforts.

  4. Identify risk, quality, and project issues to management and propose solutions.

  5. Analyze business specifications and technical documentation to ensure clear understanding of proposed requests.

  6. Serve as the subject matter expert on the quality assurance team's framework and processes.

  7. Subject matter knowledgeable in assigned systems and/ or applications supported by Deposit Operations.

  8. Identify and implement process improvements to increase quality and efficiency.

  9. Perform audits and reviews to the Quality Assurance Repository for each systems/ application's documentation and operating processes ensuring accuracy and test coverage to requirements.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's degree in one of the business disciplines or equivalent education and related training.

  2. A minimum of five years of experience testing or project management.

  3. Extensive knowledge in software development test methodologies

  4. Proven project management skills to include experience managing multiple, concurrent projects.

  5. Excellent organizational, writing, and communication skills.

  6. Ability to work creatively and analytically in a problem-solving environment.

  7. Ability to multi-task, prioritize tasks, manage deadlines, and quickly adjust to a rapidly changing environment.

Preferred Qualifications:

  1. Quality Assurance or testing certification.

  2. Experience in banking operations.

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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