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Truist GCO Controls Monitoring and Testing Manager - Wholesale in Charlotte, North Carolina

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

As part of Governance and Control team perform control testing activities (including control design and effectiveness testing). Perform compliance monitoring indicator (CMI) activities.

Testing resource to perform Internal Control and Compliance Monitoring for the Wholesale Governance and Controls Office. This role is a key contributor to the Truist first-line-of defense who will be responsible for completing the Wholesale test plan to include Testing Program/Plan development, implementation, execution, and reporting. Also includes staffing, training and readiness, socialization with teammates and key stakeholders, and planning/demonstrating sustainability. Partner and collaborate with business across the enterprise. This role involves responsibility for the overall quality of Control/CM test work performed and development of project and testing plans that effectively incorporate appropriate risks, scope, staffing requirements, deliverables, timelines, and client availability. Will provide oversight, guidance, and effective challenge to assigned Business Units across all risk types to promote and strengthen compliance with applicable regulations, policies, procedures and risk program requirements. Partner with first and second line defense teammates across assigned business areas in identifying, escalating and in remediating risk control gaps to ensure compliance with Enterprise Risk Management programs and policy. Assess, test and effectively challenge the assigned Business Unit to aide in the evaluations and self-identification of risk control weaknesses. Assist with evaluation and assessment of the remediation efforts to confirm adequate resolution. Aggregate, report and communicate risk results to inform teammate stakeholders of the existing risk environment and escalate material concerns to Business Unit leaders and committees. Monitor & report on emerging risks potentially impactful to Business Unit partners and Truist. Implement processes and record retention routines necessary to ensure Business Unit compliance with enterprise risk monitoring requirements. Understand Business Unit goals, provide risk management expertise in strategic projects and seek engagement from appropriate Subject Matter Experts (SME’s) and BURM peers for guidance and input.

In addition to Internal Control Testing, specific day-to-day responsibilities may include the following however specific activities may change from time to time:

  • Execute upon the Enterprise Issue Management Framework to effectively identify, write and manage issues in the Archer system; Responsible for ensuring issues identified are entered timely, confirming remediation plans are developed to address the identified risks, tracking the Remediation Plan(s) required to address the issues, updating their issue statuses on a regular basis, and determining which issues warrant escalation to the appropriate governance structure(s); Monitor risk mitigation and risk acceptance decisions to ensure a balanced operating environment; identify opportunities to drive efficiency through automation and/or technology solutions.

  • Participate in Risk and Control Self-Assessments, identifying key in-scope processes, evaluating and rating the level of risk and effectiveness of controls; Perform test of controls and operating effectiveness

  • Execute upon the Compliance Monitoring program to design and implements monitoring activities that allow for the ongoing surveillance, review, and analysis of key business performance and risk indicators that allow Business Unit Compliance Oversight (BUCO) and GCO/Business Units (BU) to identify potential regulatory violations.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Participate in issue remediation planning providing feedback for successful closure.

  2. Participate in audit preparation activities and exam preparation.

  3. Participate in key project/program design activities.

  4. Perform control testing.

  5. Perform assessment activities.

  6. Perform compliance monitoring indicator (CMI) activities.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor’s degree in Business, Finance or science/academic field, or equivalent education and related training or experience

  2. Three years of risk management experience in financial services or related field

  3. Strong background in core technology areas, inclusive of data

  4. Deep understanding in core risk programs, focused on issues management and testing.

  5. Deep working knowledge of rules/laws/regs/guidance for financial institutions as well as core risk types focused on assigned areas of focus.

  6. Extensive experience in audit skills and testing

  7. Strong knowledge of control testing

  8. Basic understanding of core business lines and responsibilities

  9. Proven leadership skills and facilitation to lead direct teams and matrixed activities.

  10. Strong verbal and written communication skills

  11. Strong analytic abilities

  12. Ability to provide effective challenge to across levels of the organization.

  13. Ability to travel, occasionally overnight

Preferred Qualifications:

  1. Master’s degree in finance or equivalent science/academic field

  2. Five years of risk management experience in financial services or related field

  3. Financial Risk Manager (FRM)/Certified Financial Analyst (CFA) or equivalent advanced risk certification

  4. Consulting experience at a corporate level

  5. Experience in the financial services industry, Wealth Management, Corporate Investment Banking, Commercial Banking, Commercial Real Estate, and/or Lending

  6. Understanding of the Registered Investment Advisor (RIA) industry and GIPS standards; FINRA licenses

  7. CIA, CPA, CISA, MPA, MBA or advanced degree

  8. Demonstrated proficiency in identifying operational, compliance, reputational, strategic, liquidity, market and technology risks

  9. Strong written, PowerPoint and oral communication skills along with exceptional decision making and judgment skills.

  10. Detail oriented and able to work independently in a fast paced environment while handling multiple priorities at once

  11. 7+ years progressive work related experience including audit, operations, process engineering, or risk management in the financial services industry

  12. Strong knowledge of SOX and other industry-related regulatory requirements.

  13. Ability to assess levels of adherence/execution and identify risk/control improvement opportunities in risk management principles/controls, broad based business practices, and Business Unit activities/processes.

  14. Project management skills

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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