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Truist Human Capital Analytics Lead Business Advisor in Charlotte, North Carolina

Req ID: R0052048

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Better starts from the inside. Truist recognizes that attracting the best talent, making investments in our people, caring to better understand their backgrounds and experiences, and helping to bolster their career trajectory ultimately leads to more engaged and productive teammates. Truist aims to provide teammates an inclusive and energizing environment that empowers teammates to learn, grow, and have meaningful careers.

Working within the Human Resources (HR) function, this role is responsible for driving and enabling the Truist Human Capital Analytics strategy through the use of human capital data to solve complex talent and business challenges. Reporting to the Human Capital Analytics & Organization Effectiveness leader this role will drive and support efforts and programs that improve the organization's effectiveness and efficiency by providing data-driven talent insights using quantitative and qualitative methods to identify opportunities for individual, team and organization performance improvement. The role will consult directly with Line of Business / Function leadership and Senior HR leaders to analyze information propose actionable insights and enable leaders to integrate data into daily decisions as well as strategic planning.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Leads efforts related to defining and executing on the Human Capital Analytics Strategy for Truist

  • Acts as an internal consultant by understanding business needs, scoping HR Analytics requests, synthesizing insights, and recommending solutions to key business partners in collaboration with other members of the HR analytics team

  • In addition to consulting, focuses on internal HC Analytics team capability development and progress against roadmap to increased analytics maturity

  • Effectively engages and manages stakeholders at multiple levels of the organization to ensure appropriate sponsorship and support of key initiatives and decisions.

  • Assists the team lead in defining and managing priorities

  • Develops, calculate and analyze key performance indicators to help measure and monitor HR effectiveness and the impact of initiatives executed via HR strategies and long-range plans

  • Coordinates the enablement of self-service HR Analytics capabilities across HR Centers of Excellence including coordination & partnership with the Enterprise Data Office on bank-wide analytics capabilities and tools.

  • Provides guidance, training and subject matter expertise to teams and employees in asking appropriate questions, selecting the right metrics, interpreting the data and translating data into actionable recommendations


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Master's Degree and 7 years of related experience or an equivalent combination of education and experience

  • Demonstrated proficiency in operational effectiveness and the tie to business, organizational strategies and management objectives.

  • Ability to lead teams and large complex programs including the ability to influence others at senior levels to adopt new perspectives.

  • Proven thoughtful process of analyzing data and problem solving with data to reach a well-researched solution.

  • Expansive knowledge of metrics, data and business intelligence strategies

  • Ability to present data in a logical, concise manner.

Preferred Qualifications:

  • Experience leading a team of professional individual contributors

  • 10 years of related experience in analytics and program management

  • Degree in Finance, Engineering, Business, Math, Computer Science, MIS, Analytics, Data Science or other related fields

  • Technical experience with tools such as Python, R, Qlik, Tableau, Microstrategies and Visier

  • Deep experience in statistical analysis; understanding of HR program and human capital delivery system processes with HR-specific analytics experience a plus


Sitting / Standing / Walking / Bending / Lifting

Able to sit for extended periods of time and periodically move about during the work day.

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and be able to hear and speak with individuals in person and on the phone

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.


Able to focus, interpret information logically to solve problems, and answer customers’ questions appropriately.


Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.


Minimal and up to 10%

Physical Conditions / Environment

Normal office environment where there is little or no discomfort due to temperature, dust, noise, or other disagreeable elements.

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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