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Truist Product Development Manager- Debit Card in Charlotte, North Carolina

Req ID: R0045659

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Role will be hybrid-remote within the Truist footprint.

Responsible for Strategy and Management of assigned Debit Card solutions to drive client loyalty and engagement for card-based products. Charged to meet needs of clients and drive realization of Truist’s purpose, mission, values and goals. Includes realization of performance metrics, and superior client outcomes through world class loyalty solutions and services, partnering with internal and external organizations to accelerate the relevancy and effectiveness of our value proposition for clients.

Develop and execute product strategy: drive the tactical implementation and effective execution of the Debit Product roadmap. Understand and convey the Debit Product strategy, ensuring the delivery of products and enhancements support the intended strategic direction; acquire and supply feedback to aid in refining products, processes, and future development

Develop and commercialize new solutions:build awareness and educate teammates about the goals and objectives of the Debit Product team; advocate for new product features and functions, garner support and influence prioritization; assist in business cases, business & functional requirements, project management, operational, channel readiness, and product content

Manage profitable client focused solutions throughout life cycle: continually evaluate and monitor programs focusing on performance and profitability; Understand key performance metrics and P&L profitability to ensure product delivery, features and functionality remain in alignment with goals

Build and cultivate relationships within Broader team: engage, partner, and collaborate across a highly matrixed set of internal cross functional partners, stakeholders, card based business partners that are often within a different reporting line of business, as well as applicable third party partners

Successfully navigate evolving industry landscape: monitor competitors (bank and non-bank) to report on developing trends and potential impact. Use client, analytic, and industry sources to identify portfolio gaps and generate incremental revenue opportunities

Ensure effective regulatory, legal, compliance, change, and quality management:meet needs of our customers while adhering to all product policies and regulations ensuring all legal, compliance, and audit standards are fully met


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's degree in Business or related field, or equivalent education or related training

  2. 2+ years of leadership experience in product or portfolio management or relevant experience (Banking, Credit Card and/or small business products

  3. 5+ years of product management, finance, credit risk management and/or sales experience within financial services or credit card industry

  4. Advanced Analytical skills (assessment/ decision making/ problem solving), priority setting, strategic planning, execution, communication, presentation, business acumen

  5. Aptitude to operate at both the strategic and tactical level

  6. Ability to work independently and efficiently to meet tight deadlines with minimal supervision

  7. Proven attention to detail

  8. Well-developed interpersonal skills that build trust and encourage teamwork with peers, business partners and clients, as applicable

  9. Exceptional written and verbal communication skills including the ability to synthesize data, develop recommendations and present to senior management

  10. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:

  1. Master's degree or equivalent education and related training

  2. 5+ years of leadership experience in product or portfolio management or relevant experience

  3. 10+ years of product management, finance, credit risk management and sales experience with financial services or credit card industry

  4. Completion of an advanced banking school management program

5.Experience with card processing, card networks, and/or electronic payment systemsas well as related infrastructure and emerging technology

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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