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Truist Product Management Leader - Core Payments in Charlotte, North Carolina

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Lead the Core Payments Product Management team within Treasury Solutions. Responsible for strategic and tactical development and management of all core payment solutions ( ACH, Wires, and Integrated Payables, as well related fraud solutions, information reporting, file transmissions). The Treasury Solutions Product Management Leader works closely with product development and commercialization, sales, technology, operations, risk, digital, enterprise payments strategy and marketing teams to manage the end-to-end product management lifecycle and to keep our strategy and client solutions aligned across the organization. The scope of responsibilities includes market analysis, product strategy development, risk analysis and mitigation, product performance monitoring and management, vendor relationship ownership, pricing strategy and marketing plan development for new and existing product lines.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Lead team of Product Managers and oversee conception through end of life ownership for Treasury Solutions (TS) products and solutions

  2. Manage, track and report product performance throughout its lifecycle including product strategy, product planning, financial performance, and issue prioritization

  3. Drive product development and enhancements including road map and statement of direction development. Lead peers and dotted line relationships through the project lifecycle to deliver development efforts

  4. Develop and maintain strong relationships with third-party vendors ensuring ongoing communication of strategies, financial stability and annual reviews

  5. Maintain awareness and understanding of client and market needs including the regulatory environment. Develop business cases to support new product recommendations to meet those needs

  6. Manage issues throughout the product management lifecycle including problem identification, root cause analysis, mitigation and stakeholder communication

  7. Act as a primary negotiator between internal departments and clients to resolve issues. Provide relevant product information and expertise to support sales effort

  8. Adhere to and follow all applicable policies and procedures. Proactively escalate issues and risks to senior leadership's attention. Ensure products conform to regulatory requirements

  9. Represent the Treasury Solutions Product organization both internally and externally, including industry forum participation and presentations, client meetings and internal meetings/discussions

  10. Effectively manage human capital, including identifying, acquiring, developing and retaining top performing talent


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's degree in related field or equivalent work experience

  2. 10+ years of experience with product management, P&L management and strategy for commercializing new products and services in a regional bank, large bank or closely related technology-driven organization

  3. 5+ years of supervisory or managerial experience leading teams, including demonstrated expertise in attracting, developing and retaining top talent, including team building and mentoring

  4. Experience managing and executing the product management lifecycle in a changing environment

  5. Demonstrated ability creating and implementing effective market strategies for banking clients

  6. Prior experience in negotiations, project and vendor management

  7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:

  1. Master's degree in related field or equivalent education and related training

  2. Certified Treasury Professional (CTP) designation

  3. In-depth and broad knowledge of Treasury Solutions applications and products

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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