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Truist Retail Project Strategist in Charlotte, North Carolina

Req ID: R0045874

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Position will be hybrid-remote and can sit within the Truist footprint, but the preference is Atlanta or Charlotte.

Responsible for the day-to-day activities required for the execution of strategic initiatives within the Retail Community Bank (RCB), as well as managing certain programs required for successful business operations.

  1. Support strategic initiatives led by the Retail Applications and Client Engagement team

  2. Work with respective business owners to develop, organize and execute on assigned strategic initiatives ensuring proper collaboration and integration throughout the company

  3. Responsible for all aspects of the implementation of assigned initiatives, including:

  • Coordinate with various business and stakeholder groups to define scope

  • Support the project and funding approval processes;

  • Provide effective challenge and strategic analysis as appropriate;

  • Collaborate between impacted groups to build consensus, prioritize requests and resolve issues;

  • Manage issue/task lists and project schedules to ensure timely and on-budge delivery

  • Organize implementation activities ensuring proper testing;

  • Coordinate the creation of documentation, procedures, training guides and communication materials to drive overall adoption and change management

  • Provide leadership with routine updates to communicate the overall health of the project and escalate any concerns

  1. As appropriate, systematically review components of Retail processes/programs to identify potential areas of improvement based on cost/benefit analysis, client impact and/or regulatory requirement. Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Ten years of experience in any combination of financial services industry, operations, risk management, consulting, product development, or equivalent

  2. Bachelor's degree, or equivalent education and related training

  3. Track record of successfully implementing and managing large projects/programs

  4. Proven ability to act as liaison between product, operations and technical groups

  5. Demonstrated proficiency in Microsoft Office products

  6. Excellent verbal and written communication skills

Preferred Qualifications:

  1. Master's Degree in business-related field

  2. Project Management Professional (PMP) Certification and/or Six-Sigma Certification

  3. Sound working knowledge of Retail Banking and holistic banking, products, services, operations, finance and systems

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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