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Truist Sagitta Systems Analyst II in Charlotte, North Carolina

Req ID: R0045424

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Position is Systems Analyst for Insurance Agency Management System. Provide systems analysis support for interfacing business and computer application systems. Develop or modify procedures to solve complex business problems considering client needs, application capabilities and industry requirements. Work with Business Analysts, Developers, Operations, Vendors and other tech partners to ensure effective design and configuration of system. This is considered an expert role and is business and IT facing.

Job Description

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Gather, formulate and define requirements to solve intermediate to complex business problems.

  • Provide technical team members, vendor and users with assistance solving application related problems, such as malfunctions and program problems.

  • Analyze requirements, to help plan and design applications using techniques, such as structured analysis, data modeling and information engineering.

  • Plan and execute appropriate testing (e.g. test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications.

  • Coordinate the installation and application enhancements and/or releases.

  • Expand or modify applications to serve new purposes or improve work flow.

  • Assess the usefulness of pre-developed application packages and adapt them to a user environment.

  • Develop, document and revise flow chart’s system design procedures, test procedures and quality standards.

  • Assist with review and analysis of applications, including performance results, to help identify and resolve problems.

  • Work with Business and Risk Teams to respond to audits and work with Business, Risk Teams and Vendor to resolve audit/compliance issues.

  • Serve as project leaders for small-sized systems projects and work with project office and business on related projects.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in Information Technology-related field, or equivalent education and related training Six years of experience or equivalent proficiency in application analysis and design

  • Excellent verbal and written communication skills

  • Ability to work independently or as a member of a team

  • Ability to direct and train other team associates

  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:

  • Experience with Sagitta, AMS360, EPIC and insurance industry knowledge a plus.

Other Job Requirements / Working Conditions


þ Sitting(if checked, indicate frequency)

Constantly (More than 50% of the time)

þ Standing(if checked, indicate frequency)

Occasionally (Less than 25% of the time)

þ Walking(if checked, indicate frequency)

Occasionally (Less than 25% of the time)

☐ Bending(if checked, indicate frequency)

Choose an item.

☐ Lifting(if checked, indicate pounds)

Choose an item.

þ Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

þ Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

þ Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

þ Travel(Must select one)

Minimal and up to 10%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

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