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Truist Senior Audit Manager- Quality Assurance and Improvement Program in Charlotte, North Carolina

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Execute and continuously improve robust quality assurance reviews that contribute to providing the General Auditor and stakeholders with assurance of the quality of Truist Audit Services' performance in the effective delivery of a proactive, risk based audit quality assurance and improvement program for Truist. This program fulfills the mission, obligations, and expectations of the Audit Committees of the Boards of Directors of the Corporation and various Subsidiaries, and Executive Management, and provides services to other members of management and various external stakeholders, including various regulatory agencies.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Execute and improve robust quality assurance reviews that, taken together, contribute to the overall evaluation of Audit Services’ conformance with internal policies and procedures as well as the Standards of the Institute of Internal Auditors and supervisory expectations. This includes: (i) Planning review engagements in line with Audit Services’ quality assurance methodology and approach, (ii) execute review engagements, including the gathering of sufficient, competent evidence and compilation of high-quality work papers to document work performed and conclusions reached, communicate with review participants to create transparency and understanding related to the quality assurance review process, (iii) communicate results of review engagements, including making recommendations related to review opinions and the basis for such recommendations and review issues.

  2. Lead and/or execute larger and more complex Quality Assurance Review engagements. Types of quality assurance reviews may include audit engagement, audit process, QA or regulatory issue validation, and/or retrospective reviews. Identify substantive and material issues that go beyond paperwork shortcomings.

  3. Ability to work independently in areas of difficult or complex nature and with strong subject matter expertise and ability to leverage industry related knowledge to support execution of reviews and advisory activities.

  4. Access a network of audit professionals at other financial institutions, public accounting firms, and professional associations to enable (i) monitoring of trends and developments in banking, financial services, internal audit practice, and supervisory expectations; (ii) identification of potential enhancements in internal audit practices, processes, and methodologies; and (iii) benchmarking comparisons of Audit Services’ performance.

  5. Identify enhancements to be integrated into professional development programs, the quality assurance review program and the audit process.

  6. Operate within departmental and bank budget and expense guidelines.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor’s degree in accounting, business or related field or equivalent education and related training or experience.

  2. Eight to ten years of experience combined with a specialty area (such as compliance, risk management, lending, and/or IT)

  3. Professional certification as a Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Anti-Money Laundering Specialist (CAMS), and/or Certified Information Systems Auditor (CISA) and satisfaction of current continuing professional education requirements

  4. Strong knowledge, skills and expertise within a large bank environment in the domains of professional internal auditing, risk management, regulatory supervision and general banking business activities, with specialized expertise related to supervisory guidance, supervisory expectations and/or professional internal auditing standards.

  5. Strong organizational, interpersonal, communication, facilitation and negotiating skills

  6. Ability to work in and/or lead teams, make sound decisions, and be comfortable seeing and defining the “big picture” while leading and executing detailed work tasks

  7. Ability to influence without authority across all levels of the Audit Services organization as well as with external stakeholders, and effectively challenge others and work strategically to accomplish review objectives

  8. Demonstrated proficiency in basic computer applications such as Microsoft Office products

  9. Ability to travel, occasionally overnight

Preferred Qualifications:

  1. Financial services audit or business experience

  2. Prior regulatory examiner experience

  3. Prior quality assurance experience

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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