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Truist Sterling Capital Management Portfolio Administrator (Intermediary Operations) in Charlotte, North Carolina

Req ID: R0041291

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Company Introduction - Sterling Capital Management LLC is a registered investment adviser founded in 1970. An investment firm, Sterling is an independently operated subsidiary of BB&T, now Truist, one of the nation’s largest financial services holding companies. Sterling is headquartered in Charlotte, NC with offices in Raleigh, NC, Atlanta, GA, Washington, D.C., San Francisco, CA, Richmond, VA, and Virginia Beach, VA. As of 3/31/21, Sterling has over $81 Billion in assets under management and assets under advisement overseen by 146 investment and client service professionals. Sterling provides investment management services to a diversified group of clients, including corporate, public, healthcare, private clients, endowment/ foundation, insurance, sub-advisory, and managed investment pools in 40 states and 9 countries worldwide.

Position Preface - We are looking to expand our teams capabilities by onboarding a highly accountable Intermediary Portfolio Admistrator; someone possessing a great attitude, strong work ethic, and desire to learn in-depth investment operations across multiple platforms (Archer, Orion & APX).

The Intermediary Investment Operations Team is responsible for supporting the operational adminstration of Sterling’s Fixed Income SMA (1,650 accounts) and Equity Wrap/Model business (2,000 accounts). Over the past year we have integrated with an outside service provider, Archer, to provide much of the daily operations and we expect to onboard an additional 1,000 accounts to our platform before the end of 2021. The role will also support our growing Advisory Solutions “OCIO” business of global, multi-assets class portfolios which leverages a partnership with Sawtooth Solutions and Orion Advisor Technology.

Sterling utilizes Archer (accounting/trading), Sawtooth/Orion (accounting/trading), Advent APX (accounting), Omgeo OASYS (settlement), Charles River (portfolio management/trading), and Salesforce (CRM) along with Bloomberg, Factset and other tools.

Position Summary -Sterling Capital Management is seeking a highly motivated Intermediary Portfolio Administrator to monitor our partners and assist in portfolio accounting, reconciliation, and reporting. This is an essential and foundational position for the effective functioning of our business. Precise, organized, and highly accountable professionals are desired. A successful Portfolio Administrator combines excellent math and problem solving skills, a sound proficiency with technology (from Outlook and Excel to Bloomberg, Archer, Advent, and Charles River), and a strong customer service approach.

Accurate, timely investment account data, generated by Portfolio Administrators, is critical to supporting nearly every aspect of Sterling; from portfolio management and trading, to compliance, to marketing and client service.

Intermediary Portfolio Administrators oversee portfolio accounting across all our separately managed fixed income and equity accounts (3650 accounts). This requires daily reconciliation of Sterling’s portfolio accounting system to the client’s book of record at custody, with the active resolution of any discrepancies.

Core Responsibilities:

  • Ensuring transaction/position integrity in Sterling’s records (Archer/Advent APX) against client custodial records, and also to Sterling’s OMS (Charles River) and relevant reference data (Bloomberg, etc.)

  • Research and remediate reconciliation discrepancies daily. Requires close and frequent communication (email and phone) with internal settlement team, and Archer

  • Manage operational aspects of new account onboarding, including review of account attributes in portfolio accounting system, data feed connectivity to custodian, and verifying funding status

  • Oversee necessary steps for other operational activities over an account lifecycle, such as contributions/withdrawals, audit requests, and account terminations

  • Provide internal “customer” support, quickly responding to a high volume of time sensitive questions and requests from multiple internal teams, such as portfolio managers and client service team members

  • Improve the client experience through overall and consistent work quality, accuracy of work, speed to delivery in meeting requests and deadlines

  • Support Archer, Client Service, Traders, and Portfolio Managers by facilitating timely and accurate information, and coordinating resolution across multiple internal teams

  • Participate in on-going firm wide projects

Skills and Competencies:

  • Bachelor’s degree. Preferably in accounting, finance, or relevant field

  • Two+ years of back/middle office financial work experience, preferably within Asset Management

  • Technical understanding of investment markets, securities, security data, and investment systems

  • Direct experience with a portfolio accounting system, preferably with Archer, Orion and/or APX

  • Excellent overall computer skills with demonstrated proficiency in several software packages. Familiarity with Bloomberg, Charles River, Factset and Salesforce preferred

  • Strong ability in Microsoft Excel, including vlookups, pivot tables and macros

Character Traits:

  • Accurate – Highly precise and accurate, truly detail oriented. High degree of personal accountability and high standards. Take initiative, accept responsibility, and work accurately under pressure

  • Timely – Deliver work on time while juggling multiple competing demands. Requires a high degree of organization, prioritization, and focus. Ability to stay calm under pressure and meet deadlines

  • Productive – Efficiently master the workload on a daily basis. Effectively handling the routine tasks and seamlessly juggling unplanned, urgent issues that need attention. Committed to ensuring the job gets done, happily putting in extra efforts and going above and beyond where needed

  • Service oriented – Strong communicator (written and verbal) with helping, service oriented mindset. Quickly respond to requests with useful, accurate information. Inspire confidence in our work product

  • Critical thinker – Ability to both follow process and standards while also thinking critically and creatively to actively problem solve, trouble shoot, and create solutions to one-off issues

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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