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Truist Wealth Business Continuity Coordinator in Charlotte, North Carolina

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Wealth Business Continuity Coordinator is accountable for business continuity efforts within the Wealth business unit. The Business Continuity Coordinator will regularly conduct and assist with providing management oversight to the execution of the Business Impact Analysis, Tabletop Exercises, Functional and Simulation Training, quarterly updates, and assist with conducting exercises according to the enterprise established timeline to ensure that processes can successfully be resumed within the required timeframe.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Responsible for assisting with all Business Continuity components of the Business Continuity Planning process and incident management programs, including Restructuring Plans and Processes, Business Impact Analysis, System Dependencies, Supplier Dependencies, preparedness, training and coordination of incident response and recovery efforts related to natural, manmade or technological hazards that could adversely affect teammates, clients, and third-parties.

  2. Manage relations and collaborates with Business Continuity Technology Management, Enterprise Incident Team, Technology Management and others to support Senior Business Continuity Coordinator and Wealth Senior Leadership.

  3. Ability to quickly establish interpersonal relationships build partnerships with teammates at several levels in the organization and with vendors.

  4. Ability to work independently, make decisions or recommendations and readily recognize issues that require escalation to the management team.

  5. Ability to obtain stakeholder agreement and negotiate changes with stakeholders at multiple levels in the organization.

  6. Understand risks of the processes and procedures, as well as the process dependencies on other operations or external factors, tools and systems utilized by the line of business.

  7. Assist with providing leadership and direction within Wealth Division for regulatory matters.

  8. Assist with ensuring that all systems and processes owned by Wealth are designed to establish compliance within their processes to address concerns of all federal and state regulations.

  9. Responsible for related training and implementation as appropriate.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1) Bachelor’s degree in Business, Economics, Finance, or Accounting, or an equivalent combination of education and work experience.

2) 7+ years of work experience including audit, operations, process engineering, line of business specialty or risk management.

3) Advanced knowledge of SOX and other industry-related regulatory requirements, and operational risk concepts.

4) Professional communications and presentation skills.

5) Advanced relationship management, influencing skills.

6) Demonstrated leadership or management skills.

7) Advanced knowledge of risk management principles and controls, broad-based business practices, and deep understanding of segment/function business processes, with the ability to assess levels of adherence/execution and identify risk/control improvement opportunities.

Preferred Qualifications:

Experience in a business continuity position within the last 10+ years.

Demonstrates qualities of strategic thinking, planning execution, fosters collaboration and teamwork

Excellent relationship building and partnering skills including persuasion and negotiation skills

Experienced in highly complex projects independently that cross multiple business units

Exceptional analytical skills and experience in business process design with operations performance optimization and improvement initiatives.

Self-motivated with the ability to work independently with little to no supervision

Highly proficiency in computer applications, such as Archer and Microsoft Office software products

Preferred 1 years in a business continuity leadership position

Preferred 2 years’ experience in a branch operations role with demonstrated proficiency in multiple disciplines related to the position

Working knowledge of key technology solutions deployed by the bank and critical applications used by LOBs/functions.

Other Job Requirements / Working Conditions


þ Sitting (if checked, indicate frequency)

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þ Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

þ Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

þ Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

þ Travel (Must select one)

Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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