Truist Mortgage Lending Risk and Control Process Engineer - support Retail Loans from Origination to Closing in Greensboro, North Carolina
Req ID: R0031753_1 - Greensboro
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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)
Please review the following job description:
Support Retail Mortgage Sales from origination to closing.
Work remotely during pandemic. When we have the ability to work in house again, have a blended work schedule of working remotely and onsite in Greensboro NC, Richmond VA, Greenville SC, Winston-Salem NC, Charlotte NC and additional locations as able.
Perform critical risk analysis and remediation as a key member of the Mortgage Lending (ML) Operations Risk Management and Control Monitoring Group. Facilitate risk-based analysis of key ML functions to ensure effective risk control. Analyze key ML process that impact risk (e.g., operations risk, regulatory risk). Evaluate key processes to ensure effective policies, procedures, controls and monitoring. For identified gaps and issues, ensure the issues are escalated, managed and remediated. Project management work in support projects sponsored by ML managers to remediate control issues.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Assume ownership of assigned work streams to evaluate key processes and risk controls in ML functions (e.g. retail originations, correspondent lending, loan fulfillment, loan servicing, collections, loss mitigation, investor accounting).
Identify process gaps and risk control issues needing improvement. Perform root cause analysis of issues identified including impact on customer accounts.
Coordinate with ML Risk and Control Issues Resolution Manager to ensure identified issues are escalated, tracked, prioritized and managed.
Participate on project work teams to map solutions to identified problems in order to meet the objectives of ML functions. Note: May also lead certain projects or initiatives as directed.
Perform process and risk control validation of control enhancements and remediation performed by the mortgage line of business.
Develop or assist in the development of Key Risk Indicator (KRI) reports and Key Performance Indicator (KPI) reports essential to monitor operations and risk control effectiveness.
Assume responsibility as assigned for components of the ML processes which require ongoing maintenance, such as operations risk issues, compliance issues, documentation, process procedures, database management, communications and systems integration.
Produce written materials and communications to organize and summarize project-related activity and communicate process and control related information through various sources (e.g. policy governance, change control, Quality Control, second line of defense). Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in business-related field, or equivalent education and related training
Five years of mortgage banking or banking-related experience
Excellent interpersonal and communication skills (verbal and written)
Conceptual ability to analyze processes, problems and devise solutions
Excellent organizational and planning skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel, occasionally overnight Desired Skills:
Process-related project management experience
Advanced computer and database skills
Supplemental education and experience in residential mortgage lending (e.g. operations, audit, processing, quality control, underwriting or mortgage fraud mitigation/investigation)
Strong knowledge of investor/insurer guidelines, including Federal Home Loan Mortgage Corporation (FHLMC), Federal National Mortgage Association (FNMA), Federal Housing Administration (FHA) and Veteran Affairs (VA) Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.
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