Truist Jobs


Job Information

Truist Mortgage Loan Processor III in Jacksonville, Florida

Req ID: R0045484

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email toAccessibilityor call 877-891-2510 (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for processing residential mortgage loans to ensure compliance with bank, investor and secondary market standards. Meets performance metrics and goals established by the bank.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Successfully use critical thinking and analytical skills to process loans.

  2. Develop and maintain a strong understanding of Mortgage Lending products, policies, processes, and their required documentation.

  3. Obtain required credit and compliance documentation per program requirements from internal clients, external clients, vendors, and third-party sources.

  4. Perform detailed review of all documentation to ensure that loans meet portfolio and investor guidelines.

  5. Provide consistent communication on loan status to clients to ensure a smooth process to close on time.

  6. Ensure that loan quality standards are met when submitting loans to underwriting.

  7. Conduct proactive and effective pipeline management to ensure that metrics are met.

  8. Adhere to all compliance regulations and controls.

  9. Develop and maintain positive working relationship with co-workers, internal and external clients, business partners and vendors.

  10. Cultivate relationships with peers as a peer mentor.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Minimum five years of mortgage loan processing experience or the equivalent.

  2. Excellent Communication skills, both written and verbal, in relating to internal and external clients.

  3. Demonstrates proficiency in basic computer applications such as mortgage automated processing systems and Microsoft Office software products.

  4. Ability to travel, occasionally overnight.

Preferred Qualifications:

  1. Bachelor's degree, or equivalent education and related training.

  2. FHA/VA/Bond experience.

  3. Basic knowledge of bank services and products.



? Sitting Constantly (More than 50% of the time)

? Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

? Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

? Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

? Travel Minimal and up to 10%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

© 2017 SunTrust Banks, Inc. All rights reserved.

SunTrust is federally registered service marks of SunTrust Banks, Inc.