Job Information
Truist Digital Group Product Manager - Payments in Raleigh, North Carolina
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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Location Note: Candidate must be located in either Charlotte, NC or Raleigh, NC.
The Group Product Manager I-Agile partners with a wide cross-section of partners to create innovative and compelling experiences for our Truist clients. Responsible for defining, championing, building, delivering, and measuring products/platforms and strategies for their segment. This role manages and leads high performing product owners in the Digital Channel Payments space.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Responsible for leading a team of product owners, setting direction and priorities for products, services, and experiences.
Responsible for understanding industry landscape, competitive environment, and voice of client
Partner with the Payments Group Product Manager II on the product roadmap.
Manage teams that develop and groom backlog from EPICS down to user stories in partnership with LOB, User Experience/User Interface, Content, Technology, and Operations Partner with Tech Agile teams on development, rollout, and post-production support
Partner with Legal, Risk, & Compliance on new product development and remediation when applicable
Partner with associated LOBs, marketing, operation, and readiness teams on commercialization and rollout
Responsible for the client experience/results/KPIs of assigned platforms
Manage annual budget, including monthly forecasting
Hire, mentor and manage team members; proactively provide timely, candid, and constructive performance feedback in efforts to cultivate appropriate talent pool to ensure adequate bench strength and succession planning
Responsible for leading teams across related but disparate functions to support successful deployment of new products and integrated experiences
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Three or more years of banking, financial services, digital, or other relevant work experience
Two or more years of product, analysis, technology, and/or design experience
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Well-developed verbal and written communication skills
Well-developed analytical, decision-making, and problem-solving skills
Solid understanding of trends in technology and in the financial services industry
Ability to learn and translate technically complex concepts into business friendly terminology
Considerable tact, diplomacy, and people skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, to analyze and communicate complex information to business leadership
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)
. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)