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Truist Software Engineer - Product Systems Analyst in Raleigh, North Carolina

Req ID: R0030612

Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information.Need Help?

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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)

Please review the following job description:

The Product Analyst will be responsible for translating strategic needs into executable tasks, working with cross-functional scrum teams to ensure execution on those requirements for Client Messaging platforms and APIs.

Essential Functions and Responsibilities

  • Lead the scrum team’s priorities in PI planning, sprint planning, and other agile ceremonies; working in collaboration with product managers, experience design, & a variety of technology partners
  • Align with product managers to clearly articulate product strategy for the Client Messaging domain to the scrum team
  • Work with Product Management Teams, Digital Applications Teams, Line of businesses, Enterprise Architecture team, Enterprise API Delivery and other technology teams to ensure their solutions effectively address program priorities while balancing client experience and technical integrity for Client Messaging and Alerts through email, secure message, SMS, chat and messaging platforms
  • Operate with little supervision and troubleshoot complex problems, to recommend appropriate actions
  • Write user stories & groom the scrum team’s backlog; in partnership with the team
  • Manage release-specific business documents, such as support models, go/no-go approvals, internal release notes, and more
  • Provide product demos to key stakeholders
  • Lead production business validations, in partnership with product managers
  • Partner with scrum teams on rollout and post-production support
  • Work on multiple highly visible, business critical projects and initiatives simultaneously
  • Brainstorming new features, improvements and enhancements
  • Possess strong understanding of Digital Services, APIs, Service Oriented Architecture/Enterprise Service Bus, Application Integration and how these services are leveraged by consuming applications
  • Exposure to API development, testing and implementation
  • Adept at cutting through the clutter of information and focusing on what’s most important
  • Excellent written and verbal communication and presentation skills
  • Proven ability to lead cross-functional teams without formal authority
  • Comfortable in a fast paced, growing environment
  • Comfortable with ambiguity, leading autonomously and making independent decisions
  • Skilled relationship builder who can work seamlessly as part of a cross-functional team
  • Ability to identify problems, analyze situations, make independent decisions and proactively develop recommendations
  • Ability to think broadly across functional areas and channels and proactively reach out to appropriate contacts as needed
  • Demonstrated informal leadership across a broader team or across organizations
  • A confident communicator who can articulate the strategic vision and gain alignment with other parts of the organization
  • Demonstrated technical acumen and an ability to work with the technology organization to align product and technology roadmaps
  • Proven ability to use data analytics, research and testing methodologies to drive business decisions
  • Experience defining and delivering large-scale digital initiatives including requirements gathering, testing and communication planning
  • Proven ability to conduct research into software issues and products as required
  • Proven analytical and problem-solving abilities
  • Excellent communication skills in English, both verbal and written
  • Ability to travel overnight, if required
  • Client Messaging Product/System Analyst will be part of the Digital agile development team to ensure the successful development of defined initiatives and solutions for our retail, small business, wealth and commercial client and tackling the opportunities to provide exceptional client experiences for those clients. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in Computer Science, Information Systems or relevant field, or equivalent education and related training

  • Ten years of information technology experience with significant experience in software development
  • Eight years of experience as a business analyst or related role/experience, with experience in one or more of the following areas:
  • Project Management
  • Business Process Management
  • Relationship Management
  • Business Operations
  • Quality Management
  • Ability to work independently and autonomously, as needed to drive desired outcomes
  • Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies
  • Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements
  • Ability to interact with management, business staff, ADS and DTS personnel in order to gather, compile and exchange information on work requests/project requirements
  • Strong ability to resolve conflicts
  • Strong meeting facilitation, presentation, verbal and written skills
  • Ability to manage multiple concurrent projects, activities and tasks under time constraints
  • Ability to effectively interface with staff at all levels
  • Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment
  • Excellent facilitation and organizational skills
  • Strong critical and analytical thinking and problem-solving skills
  • Strong team player with a good work ethic
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
  • Ability to travel, occasionally overnight * Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in Information Technology, or equivalent education and related training

  • Ten years of experience in application design and programming
  • Extremely competent in all phases of applications systems analysis, design and programming
  • Ability to work independently or as a member of a team
  • Ability to train others
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
  • Ability to travel, occasionally overnight Education, Background and Preferred Skills

BS/BA (or equivalent experience) in Computer Science or Information Systems or equivalent field required

  • Minimum of 5 years of experience in retail banking or financial services industry managing digital products; minimum of 2 years focused on (product) development and/or (product) marketing
  • Knowledge of Client Communication platforms such as email, SMS, and secure message
  • Knowledge of Agile software processes including Scrum and Kanban
  • Agile / SAFe certification and/or experience is a plus Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

© 2017 SunTrust Banks, Inc. All rights reserved.

SunTrust is federally registered service marks of SunTrust Banks, Inc.

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