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Truist Empower Project Lead II (Mortgage & Underwriting exp a must) in Richmond, Virginia

Req ID: R0036728

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Mortgage and underwriting experience a must.

Role will provide Empower data quality support between Post Closing, Fulfillment and Loan Delivery. Works closely with all groups to correct any data issues that could impact loan delivery at time of pooling.

Applies professional-level knowledge of the project management discipline to plan, monitor and manage internal projects from initiation through completion. Work requires general knowledge of the project and business and special technical knowledge is typically not required. Solves difficult problems and works to ensure processes, methodologies and work flows enable the team/department to work efficiently and to stay within project timeline, budget, and scope. May influence others through explanation of facts, policies and practices. Works independently under general supervision.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Leads or coordinates project planning activities for small/medium, low/moderately complex projects to devise a feasible plan that achieves the goals and objectives of the project and aligns with the business strategy.

  • Defines problems and scope parameters, organizes project teams, assigns individual responsibilities, develops project schedules and milestones, identifies structures of authority and processes for decision making, and determines resource requirements.

  • Understands and articulates the expectations for the project deliverable/s and ensures shared understanding within the team.

  • Establishes and maintains relationships with all stakeholders and manages resources throughout the entire project.

  • Measures project performance using appropriate systems, tools and techniques.

  • Reports on the status of projects including key performance indicators (KPIs), cost, timing, and staffing.

  • Troubleshoots and manages activities to ensure adherence to internal and external quality standards.

  • Performs risk management to minimize project risks.

  • Identifies/resolves obstacles to completing project on time and within budget.

  • Recommends schedule changes, cost adjustments or resource additions when necessary.

  • Uses appropriate verification techniques to manage changes in project scope, schedule, and cost.

  • Creates and maintains comprehensive project documentation.

  • Identifies and resolves difficult issues, reports and escalates more complex issues to management as needed.

  • Serves as an individual contributor and works under general guidance.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in a relevant field, or an equivalent combination of education and work experience 2-3 years progressive related experience in either a consulting, project management or process improvement related role

  • Understanding of project management framework and methodologies.

  • Possesses skills and experience in developing and implementing processes, standards and operational plans that will have an impact on the achievement of functional results.

  • Ability to lead projects, resolve issues, communicate with and influence others, conduct negotiations and manage to stringent timelines for project deliverables.

  • Working knowledge of cost and risk management practices.

  • Demonstrated understanding of business and technology organization, resources, priorities, needs and policies.

  • Demonstrated ability to make decisions under pressure and bring clarity to ambiguous assignments.

  • Demonstrated ability to effectively manage time, delegate and problem-solve.

  • Working knowledge of business matters, finance, planning, and forecasting.

Preferred Qualifications:

  • Experience with Empower

  • Advanced degree in a relevant field of work (e.g., MBA). CAPM or working towards PMP

  • Experience leading projects or parts of projects in a matrix organization

  • Knowledge of management and planning systems theory and practical application to complex initiatives

  • Experience with financial measurements and metrics Financial Services experience

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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