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Truist Fiduciary Operations Analyst in Richmond, Virginia

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Perform, monitor and reconcile standard operating functions within a high volume environment related to cash accounting, specialized asset accounting, fee and revenue accounting, client report generation and regulatory and management reporting. Utilize prescribed policies, procedures and task lists to efficiently execute upon responsibilities, promote necessary controls, mitigate operational risk and identify production issues that must be escalated for review and remediation.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Process all assigned transactional responsibilities within defined Service Level Agreement (SLA).

  2. Generate assigned reporting and monitor system activity to ensure transactional workflows are completed as prescribed.

  3. Participate in prescribed rotations of assigned responsibilities to ensure proper level of cross-training is obtained.

  4. Identify system/account/transactional discrepancies and remediate where able otherwise escalate to Operations Leaders/Managers for resolution.

  5. Establish effective relationships with direct teammates as well as teammates that are both upstream and downstream of assigned responsibilities.

  6. Participate in system testing, business continuity testing or other activities as identified that impact or rely upon the completion of assigned responsibilities.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. High school diploma or equivalent.

  2. Minimum 3 years of experience within bank Trust/Wealth Operations

  3. Established accounting knowledge with an emphasis on cash flow and accrual accounting and reconciliation concepts.

  4. Effective communication, time management and interpersonal skills.

  5. Intermediate PC skills with an emphasis on Microsoft Office, common banking systems and trust service platforms.

Preferred Qualifications:

  1. Associates degree or higher.

  2. Experience with FIS and/or SEI accounting applications

  3. Strong communication, time management and interpersonal skills.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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