Truist Loss Mitigation Support Specialist 3 in Richmond, Virginia
Req ID: R0026605
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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)
Please review the following job description:
Responsible to gather and document financial documentation needed from borrowers along with credit report and property valuation timely and accurately to allow Loss Mitigation Decision Specialist to make sound analysis of workout options available in accordance with investor/insurer guidelines.
Responsible to review incoming borrower workout requests for completeness in accordance with multiple and more complex investor/insurer guidelines. Timely and accurately upload information into Clarifire imaging system and appropriately document system of record. Responsible for timely handling of elevated complex issues and for day to day direction and task allocation for other Loss Mitigation Setup/Support associates. Trains junior staff members and may act as working leader over a group of Loss Mitigation Setup/Support specialists. As needed may give feedback and training to staff; address scheduling issues, provide input to supervisors on staff performance and represent unit at meetings. Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.
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