Truist Mortgage Loan Processor 3 in Richmond, Virginia
Req ID: R0027477
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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)
Please review the following job description:
Provides quality loan processing in a paperless work environment, reviewing files for adherence to underwriting standards and ensuring completeness of underwriting submission. Maintains positive working relationships between peers and managers as well as with clients, realtors, builders, referral sources, and other internal partners. Act as a liaison between client, loan officer and/or realtor, underwriters, closers and other internal partners to collect necessary documentation, provide current loan status and to close loans on time. Successful in using critical thinking and analytical skills to process loans. Demonstrate the ability to work on the loan origination system. Meet monthly performance metrics (productivity/quality), and satisfactory client delight customer survey scores. Ability to manage time effectively.
- Incumbents in this position would typically possess >3 years of loan processing experience and/or previous positions requiring analysis and customer service experience. The individual must be capable of independently processing a wide variety of loan types and a pipeline of at least 25 loans.
- Required to identify any potential issue or concerns regarding loan reasonableness or potential fraud/misrepresentation and escalate to next level manager or Loan Risk and Recovery depending on the circumstances.
- Must ensure Settlement Agents meet The Company Mortgage eligibility criteria before submission of loan to closing.
Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.
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