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Truist Operational Excellence Consultant I in Richmond, Virginia

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This position functions as an individual contributor and works independently and within a team to ensure high quality execution of OpEx initiatives.

open to Atlanta or Richmond, will be hybrid work schedule

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Partnering with teammates on key project tasks and delivery, with ownership over some key tasks

  2. Facilitating the execution of identified scope; identifying opportunities for collaboration across OpEx

  3. Responsibility for delivery on key projects and asks, on time and with quality, showing vision direction and effectiveness; ability to influence team direction

  4. Develops and tests creative solutions to business problems, analyzing and managing project risks while monitoring progress

  5. Provides assistance to projects or teammates beyond the scope of their immediate scope

  6. Supporting design and implementation of developed process-oriented solutions or projects

  7. Partnering with teammates to ensure adequate change management and adoption

  8. Building relationships internal and external to the business unit to ensure initiative success; leverage relationships with teammates to establish recognition within OpEx

  9. Displays knowledge of core business functions within Banking Operations and the Operational Excellence & Transformation and possesses a foundation of industry-specific knowledge


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. College Degree or equivalent education, or commensurate training and work-related experience

  2. Proficiency in Microsoft Office Suite (PPT, Excel, Visio)

  3. Excellent organizational, written, and verbal communication

  4. Ability to work in a fast paced, highly complex, results driven environment

  5. Financial Services Experience, focused in consumer banking and/or lending

Preferred Qualifications:

  1. Prior experience in the consulting industry

  2. Knowledge of with operational and technical environments of financial institutions, including knowledge of applicable banking laws and regulations

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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