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Truist Post Closing TRID QA Analyst Team Lead in Richmond, Virginia

Req ID: R0046059

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Perform comprehensive TRID quality analysis of Retail and Home Mortgage Direct (HMD) operations for all investors, insurers and regulators. Ensure TRID quality of Retail and HMD are performed with adherence to all regulatory, investor and bank policy guidelines. Provide support, guidance and assistance to teammates in the day to day operations as needed by management.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Validate/review loans by performing a comprehensive loan level review and compliance analyses of mortgages (Retail and HMD) for adherence to all investors, insurers, federal regulations and Truist.

  2. Review all Loan Estimates issued at loan level by performing a comprehensive change in circumstance review for adherence to all regulatory, compliance and Truist guidelines.

  3. Validate/review the Closing Disclosure for accuracy and completeness to ensure all regulatory and risk requirements of the TRID rule are met while following all other regulatory and investor guidelines.

  4. Review loans for regulatory compliance with Regulation Z and remedy any violations found.

  5. Review title commitment, purchase contract, appraisal, all Settlement Agent documentation, invoices, statements, loan disclosures and loan estimates to determine all Borrower fees reflected on the Closing Disclosure appear in the correct section and are held to the appropriate tolerance limits per regulatory, compliance and Truist guidelines.

  6. Identify, correct and remedy any clerical, numerical and tolerance defects by issuing a corrective Closing Disclosure and/or refund to Borrower within 60 calendar days of closing.

  7. Perform root-cause analysis to provide feedback for TRID Operations Manager to partner with appreciate line of business (LOB) to help reduce and eliminate any bank monetary risk.

  8. Ensure quality, productivity standards are met, improvements are made where necessary and remediation follow-up is accomplished per internal/external audit findings.

  9. Provide training to entry-level associates and assist with coordination of workflow.

  10. Responsible for completing most complex loan reviews and reporting as needed by management.

  11. Provide guidance to help resolve/and or answer associate questions and proactively escalate when needed


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's degree or equivalent education and related training

  2. Seven or more years of mortgage operation experience and/or previous positions requiring analysis and/or compliance experience

  3. Knowledge of regulatory changes, compliance requirements, investor and loan program guidelines

Preferred Qualifications:

  1. Underwriting and/or Mortgage Closing experience

  2. FHA/VA/USDA/CP and Government DAP program experience



? Sitting (if checked, indicate frequency)

Constantly (More than 50% of the time)

? Standing (if checked, indicate frequency)

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? Walking (if checked, indicate frequency)

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? Bending (if checked, indicate frequency)

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? Lifting (if checked, indicate pounds)

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? Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

? Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

? Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

? Travel (Must select one)

Up to 25%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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