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Truist Scrum Master II - Mortgage Originations Technology in Richmond, Virginia

Req ID: R0060485

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Mortgage Originations Technology team led the way for implementing the Agile Methodology at Truist. We have a sharp focus on continuous improvement and the Scrum Master community is a critical part in achieving that growth. Our technologists focus on innovative solutions for our clients and we live our purpose (to inspire and build better lives and communities) each day.

The Scrum Master II is a Senior Professional level role with subject matter expertise as a Scrum Master. Typically Scrum Masters at this level work with a minimum of two teams. Delivery focused team leader. Enables Agile teams to realize value by facilitating Agile ceremonies, following Truist Best Practices, removing impediments, coaching on Agile processes and ensuring team rules are being observed.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Leverage knowledge of Agile and Scrum principles to ensure that Scrum Team deliverable are met on time and within budget.

  2. Facilitate team ceremonies.

  3. Navigate the organization in order to remove impediments on behalf of the team.

  4. Ensures Agile tools are up to date.

  5. Responsible for ensuring Truist Agile SDLC is appropriately followed.

  6. Troubleshoot, solve, or consult on, problems and recommend appropriate action.

  7. May take on several components of an initiative or a complex component of an initiative.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Bachelor degree and 5+ years’ professional experience, for example: at least two+ years in a delivery role (developer, tester, architect, BA, business owner, etc.)

· Prior experience in a Scrum Master role

· Two+ years of experience working on or with Agile teams

· Communicate effectively with team members, management and product owners/managers

Preferred Qualifications:

· College Degree in Computer Science, Math or related field of study

· SAFe Scrum Master Certification or Certified Scrum Manager or other industry recognized Scrum Master certification

· Previous vendor management experience

· Experience with APIs



Constantly (More than 50% of the time)


Frequently (25% - 50% of the time)


Frequently (25% - 50% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.


Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.


Minimal and up to 10%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

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