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Truist Lightstream Operations Sr. Strategy Project Manager - Remote Hybrid - In San Diego Office 2x per week in San Diego, California

Req ID: R0071217

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Manages all aspects of their department for all products offered by LightStream across the nation. Must be able to direct, coordinate, and manage multiple divisions which provide services to the organization, where risk and accountability are at their highest.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Driving new strategies and ideas across Operations.

  • Leverage emerging technologies and critical thinking skills to enhance and automate existing methodologies, processes, and reporting.

  • Responsible for all planning, organization, leadership, risk mitigation and strategic direction for their department.

  • Accomplishes objectives through subordinate management and staff which are in multiple locations.

  • Owns quality standards and performance expectations, legal and regulatory compliance, SOX reporting, and financial management for the group.

  • Manages vendor expectations, technical support and testing.

  • Ensures effective coordination occurs between assigned area and other areas. Identifies and champions project needs.

  • Manages complex functions requiring interface with senior management.

  • Requires management experience with high visibility/liability and accountability to the company with specific responsibility and interaction with respective banking locations & accountability for impact to the customer.

  • Eligible to manage or perform loan origination or servicing functions under government agency guideline requirements.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree or equivalent education and related training or experience 10+ years of experience in banking operations or retail/commercial banking 5+ years managerial or supervisory experience

  • Ability to comprehend, analyze, and interpret complex business situations

  • Strong collaboration, persuasion, negotiating and relationship building skills

  • Demonstrated ability to create and execute action plans Ability to develop and deliver effective presentations to clients, and/or executive management

  • Proven ability to motivate employees and client groups to take desired action

  • Strong vendor management experience

  • Eligible to manage or perform loan origination, or servicing functions under government agency guideline requirements

Preferred Qualifications:

  • College Degree with a focus in Business or Accounting, or 4 years management experience in a related area of bank operations, online/Fintech preferred.

  • Experience within multiple areas of banking operations

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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