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Truist Card Payments Operations Systems Analyst-flexible location in Wilson, North Carolina

Req ID: R0036798

Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information.Need Help?

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Lead operational processes and support critical business growth strategies for Card Payments products and services by supporting the development, implementation, maintenance, and platform stability of Card Payments systems, platforms, and applications. Responsibilities include project management, vendor management, change management, risk management, and resolving day to day needs in support of Card Payments Operations and the supported line of business products and services. Provide operational support in architecting solutions that apply emerging technologies and processes. Apply focus towards process improvements, dissecting problems and suggesting solutions which include process analysis, design, testing, and implementation.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Serve as the lead manager for assigned Card Operations vendors, processors, systems, and/or networks. Coordinate all enhancements and changes, handle day to day issues and oversee production performance of the various entities. Must have a working knowledge of Card Payments regulations and electronic network rules.

  2. Manage projects and coordinate systems and product implementations providing change management deliverables including analysis, design, testing, and validation. Serve as the primary Card Payments Operations technical resource for assigned systems, platforms, or products.

  3. Serve as the first level risk manager for the respective vendors, processors, systems, and/or networks and partner with appropriate resources to ensure all compliance, audit, and risk issues are addressed and mitigated. This includes analysis of external vendor technical audits. Proactively participate in continuous review and updates of current policies and procedures to ensure that they meet the changing Card Payments environment.

  4. Provide input, counsel, and leadership to support planning and prioritization of Card Payments related activities. Take part in developing and ensuring continued alignment of Card Payment Systems plan using knowledge of industry trends and technologies to integrate with the overall corporate systems plan.

  5. Utilize available data analytics tools to deliver on Operational reporting needs within area of responsibility. Perform statistical analysis and maintain statistics, records, and reports that assist in establishing policies, procedures, and quality control standards.

  6. Utilize PC and/or mainframe based systems and software. Compile and prepare reports, graphs, and charts of data developed.

  7. Assist with special projects, as required, including attending meetings, setting up system functional controls/parameter settings, field-to-field mapping of products, submitting industry paperwork, ATM settlement, payment processing changes and other related tasks.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's Degree in Business or Technology related field or equivalent education and related training

  2. 7+ years of experience in a Systems Analyst or Business Analyst role or equivalent experience.

  3. 5+ years of experience in the financial services industry with at least 3 years dealing with Card Payments related systems and applications.

  4. Must understand multiple Card Payment systems, channels, internal systems, and vendor systems and manage multiple projects simultaneously.

  5. Must have a broad understanding of increasingly complex card payments infrastructure and technical nuances of enterprise integration and interfaces.

  6. Expert with BIN management and licensing along with chip/tokenization with the networks and how it coincides with card payment requirements and design.

  7. Possess thorough analytical, planning, and problem solving skills.

  8. Ability to work independently.

  9. Ability to interact and work effectively within a team structured environment.

  10. Strong interpersonal and communication skills (email, verbal, written).

  11. Excellent organizational and analytical skills. Possess a verifiable track record of meeting or exceeding targets and deadlines.

  12. Ability to support job related tasks in a 24X7 environment

  13. Demonstrated proficiency in Microsoft Office software products (including PowerPoint)

Preferred Qualifications:

  1. Motivation to take on new challenges, expand knowledge and explore new methods of doing things. Have an interest in learning and a willingness to pass on to other teammates.

  2. Ability to recognize and drive through obstacles to attain challenging goals.

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

© 2017 SunTrust Banks, Inc. All rights reserved.

SunTrust is federally registered service marks of SunTrust Banks, Inc.

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