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Truist Financial Systems Support Lead in Winston Salem, North Carolina

Req ID: R0062868

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Financial Systems Support Lead provides supervision and leadership in the development and maintenance of complex and heavily integrated financial systems across multiple business units.

The Financial Systems Support Lead provides superior levels of functional and operational support related to financial systems.

These systems include but are not limited to: SAP General Ledger, SAP Subledger (Accounts Payable, Fixed Assets/Asset Accounting, Accounts Receivable), SAP Business Warehouse, SAP ARIBA, SAP Concur Travel and Expense, SAP Fieldglass, Blackline, Real Estate Management, Legal Matter and Expense Management, Master Data Management, Oracle Hyperion and Oracle Data Relationship Management.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Provide Blackline system support

Establish goals and performance measure data to effectively lead the team and ensure the integrity and effectiveness of the Bank’s financial systems, meeting service level agreements (SLAs) and managing Service Delivery Responsiveness with Information Technology (IT).

Manage and consult with multiple financial system team leads in support of the daily, monthly, quarterly, and annual processing and oversee the scheduling of all financial applications jobs providing guidance in the resolution of any processing exceptions.

Provide leadership in the management of routine maintenance requests, functionalconfiguration/developmentand upkeep, and relative controls for each of the financial management applications. Ensure the accuracy and timeliness of financial system conversions by providing leadership in the development and execution of automated conversion processes.

Maintain policies, procedures and internal controls for Sarbanes Oxley (SOX) change controls and dataset access review controls. Lead the maintenance and administration of key financial reports, including the GAAP balance sheet and income statement.

Oversee the development, testing and implementation of conceptual frameworks that may be required for analyzing operating results or compliance with regulatory requirements.

Lead the general ledger chart of accounts governance, change management and end to end maintenance process in multiple complex and highly integrated financial systems.

The chart of accounts is the foundation for internal management reporting to Executive Leadership, Board of Directors and Senior Leadership and is also the foundation for external reporting to the Bank’s shareholders, the SEC, and other regulatory agencies such as the Federal Reserve, Federal Deposit Insurance Corporation (FDIC) and the Office of the Comptroller of the Currency (OCC).

Lead the governance, change management, end to end maintenance and publication process of all financial reporting hierarchies including general ledger accounts, centers, products and any other necessary structures to support the reporting needs of diverse lines of business in a highly complex reporting environment.

Participate and lead other system analysts in the roles of core team members of various Project Management Teams on projects that directly or indirectly impact the financial applications.

Lead the implementation of special projects, enhancements and defect fixes.

Activities include: designing changes, approving process and system implementation schedules, creating test scripts, test execution, regression testing and post implementation change validation.

Partner with cross functional teams in support of the daily, monthly, quarterly, and annual processing and reporting cycles to internal Executive Management and all external regulatory and Securities and Exchange Commission (SEC) reporting to Federal Deposit Insurance Corporation (FDIC), Federal Reserve Bank (FRB) and other regulatory agencies, as required.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor's degree in Finance or Accounting, or equivalent education and related training

  • Blackline financial systems experience

  • Ten years or equivalent experience in financial systems, preferably in the banking industry

  • Eight years management and/or supervisory experience

  • Exceptional verbal presentation, writing and interpersonal skills

  • Ability to reassess priorities and meet deadlines in a constantly changing environment

  • Proven ability to develop or enhance and lead cross-functional teams


  • Blackline financial systems experience

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

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