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Truist Operational Risk Governance & Transformation Officer I in Winston Salem, North Carolina

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Operational Risk Governance and Transformation Officer is primarily responsible for execution of Operational and Model Risk governance processes. This includes policy and procedures, risk metrics, issues monitoring, oversight of transformation initiatives execution, and support of corporate governance processes through results reported to Operational Risk Management Committee, Enterprise Risk Committee and Board Risk Committee.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Execute processes providing oversight of Operational and Model Risk Transformation initiatives helping drive quality of risk execution activities. Focus will be on risk program elements (RCSA, Control Testing, Third Party, Model, Change and Products and Services); scope will be dynamic based on execution priorities and progress. Inform and escalate results to the Head of Operational Risk Governance and Transformation for further escalation.

  2. Identify thematic trends in execution deficiencies, root causes and recommendations of remedial actions to inform risk execution activities.

  3. Execute processes and reporting for a highly effective governance function appropriately tailored to Operational and Model Risk. Primary focus will be to manage Operational and Model Risk Operations as well as policy governance activities.

  4. Execute processes that drive ORM reporting to ensure transparency of operational and model risk to Head of Operational Risk Governance and Transformation in support of Chief Risk Officer, Operational Risk Management Committee, other risk committees, senior risk officers, Executive Leadership, Board of Directors, LOB managers, as well as regulatory agencies.

  5. Provide inputs and data to execute the OMRM Risk Taxonomy, Risk Appetite Framework operational risk metrics and Key Risk Indicators.

  6. Provide inputs and data to execute issues management reporting and monitoring for Operational Risk Management issues, driving accountability for timely remediation.

  7. Provide inputs and data to manage OMRM policies, creating expectations and timelines to ensure consistency, adequacy, and Policy and Procedure Management adherence.

  8. Execute ORM Operations processes to support risk program owners and hiring managers with onboarding team members.

  9. Provide targeted feedback in areas of focus to Operational and Model Risk Program Owners based on results of governance activities, track remedial actions, and monitor for sustainable execution under the oversight of the Head of Operational Risk Governance and Transformation. Successfully influence change in a manner consistent with Truist’s Purpose, Mission, and Values.

  10. Identifying executional best practices to inform Operational and Model Risk teams.

  11. Proactively identify improvements to policies, procedures, practices, processes, and methodologies to support continuous improvement of risk execution.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor’s degree in business or related field or equivalent education and related training or experience.

  2. Six years of relevant experience in Risk or Audit functions in a large regional or US financial services firm or commensurate experience as an examiner within the financial services industry.

  3. One to three years of experience or equivalent proficiency in managing people with demonstrated competency in developing, mentoring, and providing feedback.

  4. Excellent time management organizational skills; excellent communication (verbal and written), and presentation and facilitation skills. Excellent interpersonal and relationship management skills with ability to interact and communicate within all levels of organization and within public sector/governmental agencies.

  5. Ability to work strategically and tactically, comfortable seeing and defining the “big picture” while managing details.

  6. Strong business acumen and organizational agility.

  7. Ability to identify and influence change in a manner consistent with Truist’s purpose, mission, and values.

  8. Profound sense of ethics and the ability to deal with pressure from constituents.

  9. Proficiency in Microsoft Office including Word, Excel, PowerPoint, and others.

Preferred Qualifications:

  1. Direct experience in internal audit or risk management programs in a large complex financial institution.

  2. Completion of a Graduate School of Banking.

  3. Experience with large transformational programs.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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