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Truist Small Business Lending Solutions Officer I in Winston Salem, North Carolina

Req ID: R0060160

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Execute on the strategies, policies and guidelines for Small Business Lending delivered through the Retail Community Bank. This is accomplished through rendering credit decisions on Small Business loans and partnering with the Credit Support team to provide coaching and leadership to Small Business lenders within assigned regions.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Role - Render Small Business lending credit decisions within assigned lending authority through analyzing financial information and credit reports based upon the risk appetite of the Bank to ensure quality, profitability and growth. Recommend process improvements or revisions to policy, guidelines or products. Provide thorough and professional feedback on credit questions with the goal of improving lender knowledge. Read and analyze credit reports and financial statements to determine client's/prospect's ability to repay in support of the credit decision to originate, maintain, or adjust the account. Monitor peer and industry developments as they relate to credit in general, revolving credit, credit scoring, small business lending, commercial credit, compliance, administration and technology. Manage inboxes and lending queues and provide timely responses to Retail Community Bank partners in order to maintain Service Level Agreements (SLAs). Monitor peer and industry developments as they relate to credit in general, revolving credit, credit scoring, small business lending, commercial credit, compliance, administration and technology.

  2. Credit Quality - Perform analytical analysis of Small Business loan applications to assess creditworthiness and ability to repay in order to assist in managing credit risk within established policy guidelines. Ensure appropriate information is in the underwriting package to conduct a thorough credit analysis. Use credit skills and underwriting experience to examine loan applications and provide credit decisions within the Bank's risk appetite in a timely manner.

  3. Partnerships - Work closely and build strong partnerships with Branch Leaders in the lending process. Communicate loan decisions in a professional manner to lending personnel with a focus on coaching and improving credit skills of the lenders in the field. Support a designated region(s) and other Small Business (SB) teammates in the administration, evaluation, and direction of the Small Business portfolio in order to achieve the desired results for quality and profitability. Provide support to Credit Support Officers (CSOs), when needed, to assist with renewals or regional coverage. Provide coaching and mentoring on risk assessment, credit origination, loan structuring, and communication to lending teammates. Engage with regional leadership on identifying training opportunities for specific lenders and the region. Assist in delivering the training when necessary.

  4. Compliance - Implement Small Business credit policies and procedures and provide feedback on areas for improvement. Ensure all Regulation B guidelines are met to make sure the bank remains in compliance. Work with Compliance, Fraud and Technology partners to ensure all policies and procedures are being followed and all exceptions are documented and mitigated.

  5. Culture - Adhere to the Truist purpose, mission, and values.


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's degree in Business, Accounting, Finance or related field, or equivalent education and related training

  2. 4+ years business lending or credit experience

  3. 6+ years financial services industry experience

  4. Strong credit and analytical skills

  5. Strong verbal and written communication skills

  6. Knowledge of bank policies/procedures and compliance/regulatory issues

Preferred Qualifications:

  1. Master's degree in a Business, Accounting, Finance or related field

  2. 6+ years business lending or credit experience

  3. 8+ years financial services industry experience

  4. Graduate of a bank's Leadership Development Program

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

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